what is the commerce value chain

Homework 3-01-2008
Q1. According to the book by Treese and Stewart, what is the commerce value chain? Why not see them on an individual basis?

A1: The components of general commerce value chain are as follows

• Attract customers: Marketing - get and keep customer interest.
• Interact with customers: Sales - turn interest into orders( generally content ).
• Act on customer instructions: Order management - order capture, payment, fullfillment.
• React to customer requests: Customer service, technical support.

But I don't think so , Although most individuals are unable to load, but many in Yahoo, ebay auction of the individual, Also to the above-mentioned four parts in the Internet.

For example:小婷電腦，she has four parts similar to the above, Weekly email latest weekly goods, orders to meet customer needs.

Q2. Is the Internet different from other media? Why?

A2:

• Time: No time difference restrictions on the Internet 24 hours of service.
• Space: No geographical restrictions, even thousands of kilometres apart, can be a very short time to spread the message throughout.
• Free: All information not spend a dime of money readily available.
• Exchange: All information can be exchange more transparent.

For Example:

• More and more people, do not read the newspaper in Taiwan, They don't have so much time to read itand they read the news in the Internet like Yahoo, Msn News. The higher cost of human society, newspapers from the Internet was replaced by the more serious cases.
• Many people looking for job not looking at newspaper, but to http://www.104.com.tw/.

Q3.Convert one of your Word document using Google docs.

A3:

• This is the HELLO_WORLD sample at Google docs.
• You can view the Hellow_world.c here in my blog.If you do any change in hello_world.c , just press Publish->Republish post then you will see the new Hellow_world.c in blog.

Q4. Customize your blogs.
A4:I already done it before!